Print Perfect (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or place an order.

1. Who We Are

If you have questions about this policy or how we handle your data, you can contact us at the details provided above.

2. Information We Collect

A) Information you provide

• Your name, email address, and phone number (if provided via forms or checkout)
• Delivery and billing details (required to fulfill and ship your order)
• Order details (product type, quantity, sizes, and specific customisation notes)
• Artwork files, logos, or links you submit for printing purposes
• Messages and communication you send via enquiry forms, email, or chat

B) Information collected automatically

• Browser type, device information, and operating system
• Pages visited, duration of visit, and navigation paths on the website
• Approximate location based on IP address
• Website usage data and preferences collected via cookies

3. How We Use Your Information

We use the collected data for several essential purposes, including:

• Responding to enquiries and providing accurate custom quotes
• Preparing digital proofs/mockups and confirming print details with you
• Processing orders, managing secure payments, and arranging delivery
• Providing customer support and real-time order status updates
• Improving website performance, security, and user experience
• Preventing fraudulent transactions or misuse of our services
• Complying with legal, tax, and regulatory requirements

4. Artwork, Copyright, and Customer Responsibility

By submitting artwork, you confirm you have the legal right to use it. We do not claim ownership of your custom designs. We reserve the right to refuse to print content that appears illegal, harmful, defamatory, or infringing on third-party copyrights.

5. Cookies and Tracking

We use cookies to remember your preferences and analyse website performance. You can manage or disable cookies in your browser settings, though some features of the site may not function properly if cookies are disabled.

6. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share information with trusted service providers necessary for our operations, including:

• Courier and Logistics partners (to deliver your physical goods)
• Payment processors (to ensure secure and encrypted transactions)
• IT or hosting providers that support our website infrastructure

7. Data Retention

We retain your personal data only as long as necessary to complete your orders, maintain business records for tax purposes, and comply with legal obligations.

8. Data Security

We use industry-standard technical safeguards, including SSL encryption, to protect your information. However, no online system is 100% secure, and we encourage you to avoid sending highly sensitive information via unencrypted email.

9. Your Rights

You have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please email: info@printperfect.store

10. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.